The organization has implemented and certified an integrated management system (ISO 9001, ISO 14001, OHSAS 18001). Thus, development of integrated management system targets optimum solutions for the company’s needs and interests, as well as for the needs and expectations of clients and third parties interested, for market share acquisition and client trust in the company ability to provide desired quality with a service provision under the circumstances of environment protection and occupational health and safety.

Company management team and the entire personnel are aware of the importance of the quality of services provided by this organization in order to gain client trust, to reach better market position and to provide solid basis for company development.

The quality of the services provided by the organization, as part of integrated management system, is a key success factor in providing services to our clients. Monitoring and measurement of the customers and the other stakeholders’ satisfaction is part of the monitoring and measurement process of the integrated management system performances.

R&R Oil Services establishes objectives and processes necessary for obtaining results according to customers’ requirements, policies and procedures within the organization, implement and monitor these processes, so that proper actions being undertaken in order to assure continual improvement of the organization performance and effectiveness.